Privacy Policy

Account info: name, email, password hash, role (buyer/scout), city, state, avatar, bio.

Transaction info: proxy requests, items, prices, shipping addresses, escrow events, payout account references, dispute records, meetup details.

Content: photos, messages, reviews, evidence you upload.

Device and usage: IP address, browser type, pages viewed, timestamps, approximate location, cookies and similar technologies.

From partners: identity verification status from our KYC partner, charges/payouts/dispute outcomes from our payment processor, shipping tracking from carriers.

• Provide the Service: match buyers with Scouts, hold funds in escrow, process payouts, deliver messages.
• Trust & safety: verify identities, detect fraud, investigate reports, enforce policies.
• Communications: send transactional notifications, dispute updates, and (with your consent) marketing.
• Improve the Service: aggregate analytics, debug issues, build features.
• Legal: comply with tax (e.g., 1099 reporting), accounting, anti-money-laundering, and lawful requests.

Other users: your public profile (display name, city/state, photo, ratings) is visible to other users. Counterparties on a transaction see additional info needed to complete the job (e.g., shipping address, message history).

Service providers: payment processor (Stripe), KYC vendor, cloud hosting, transactional email, mapping, customer support tools. They process data only on our instructions.

Authorities: when required by law, valid legal process, or to protect rights and safety.

Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember preferences, secure the site, and measure usage. See our Cookie Policy for details and your choices.

We keep account and transaction records as long as needed to provide the Service, resolve disputes, and meet legal/tax obligations (typically up to 7 years for financial records). When data is no longer needed, we delete or de-identify it.

We use encryption in transit, access controls, audit logging, and least-privilege practices. No system is perfectly secure — if you believe your account is compromised, contact security@estateproxy.com immediately.

Depending on where you live (e.g., California, EU/EEA, UK), you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to certain uses. You can exercise most of these from your account settings or by emailing privacy@estateproxy.com.

California residents: see our CCPA disclosures below. We do not "sell" or "share" personal information for cross-context behavioral advertising.

Categories of personal information collected in the last 12 months: identifiers, commercial information, internet/network activity, geolocation, audio/visual (photos), professional information (for Scouts), inferences.

Sources, purposes, and recipients are described in sections 1–3 above. To exercise your rights, contact privacy@estateproxy.com. We will not discriminate against you for exercising your rights.

EstateProxy is not directed to children under 18 and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact privacy@estateproxy.com.

EstateProxy is operated from the United States. If you use the Service from outside the U.S., your information will be transferred to and processed in the U.S. and other countries where our providers operate, with appropriate safeguards.

We will post any changes here and update the "Last updated" date. Material changes will be highlighted in-product or by email.

Privacy questions: privacy@estateproxy.com. Postal: EstateProxy, Attn: Privacy, Philadelphia, PA.