Trust & Safety

EstateProxy is built like a transaction platform, with protections at every step.

Buyer Protection

Escrow funds, photo proof, condition disclosure, inspection window, dispute resolution.

Scout Standards

ID verification, background check, performance ratings, specialty certifications.

Shipping & Damage Protection

Required packing photos, carrier insurance, tracking visibility, claim filing.

Estate Company Terms

Clear sale rules, prohibited proxy policies, embed compliance, dispute partnership.

Dispute Process

Evidence bundle (photos, chat, receipts, scans), admin review, refund or insurance.

Authentication

Optional luxury authentication hold for jewelry, watches, designer goods, and trading cards.

Prohibited & Restricted Items

Scouts may not source any of the following on EstateProxy:

FirearmsIllegal goodsHazardous materialsCounterfeit goodsPrescription drugsLive animalsStolen goodsRegulated items